Account & Data Deletion
Last updated: February 8, 2026
This is the official account and data deletion page for Odyssée (also known as The Art Companion), the mobile application developed by Tech4Art and available on Google Play. If you have an account with our app, you can request its deletion and the deletion of your associated data using the instructions below.
How to request deletion
To request the deletion of your account and associated personal data, please follow these steps:
- Compose an email from any email account (it does not need to be the one registered with the app, but identifying the correct account is crucial).
- Send the email to: thomas@tech4art.info
- Use the subject line: Data Deletion Request — Odyssée / The Art Companion
- In the body of the email, clearly state that you wish to delete your account and provide the email address associated with your Odyssée (The Art Companion) account that you want deleted. This is necessary for us to identify and process the correct account.
We will process verified requests within 30 days.
What data is deleted
Upon verification of your deletion request, the following data associated with your account will be permanently deleted:
- Your Firebase Authentication record, including your login email and authentication credentials (password hash or linked Google account ID).
- Your User Entitlements record stored in our database (the list of tours you have purchased access to, linked to your user ID).
- Any other directly identifiable user profile data you may have provided (e.g. display name, saved preferences linked to your account, if applicable).
What data may be retained
Please note that certain data may be retained after account deletion:
- Anonymized usage data: Aggregated and anonymized usage data collected via Firebase Analytics (Google Analytics for Firebase) helps us understand app usage patterns and improve the app. This data is not linked to your specific deleted account.
- Purchase transaction records: Records of any purchases made through the Google Play Store or Apple App Store are maintained by Google and Apple respectively, according to their policies. RevenueCat (our purchase management provider) may also retain anonymized transaction data as required for financial reporting. This retained data does not include your direct account identifiers once deleted from our systems.
- Crash reports: Anonymized crash reports collected via Firebase Crashlytics, which help us fix bugs, may be retained but are not linked to your deleted account.
Contact
If you have any questions about this data deletion process, contact Tech4Art at: thomas@tech4art.info